Pet Friendly Hotel Chicago-Schaumburg North

Hotel Indigo Chicago - Schaumburg North warmly welcomes guests inconvenienced by the closing of the Sheraton Chicago Northwest and CoCo Key Water Resort in Arlington Heights. 

Hotel Indigo Chicago - Schaumburg North welcomes your favorite furry family member!

• As an inclusive, hotel brand, Hotel Indigo® hotels will accept pets according to the following guidelines. The pet policy is available at the Front Desk and the hotel’s website.
• During the reservation process, all guidelines should have been provided.
• A non-refundable fee of $25.00 per night will be charged to your account upon check-in. Note: If extensive cleaning and repair is necessary beyond the normal deep cleaning process, additional fees may be charged.
• All guests with pets staying at the hotel must have a valid credit card on file at the Front Desk.
• Upon request, guests must provide the proper medical certification (up-to-date vaccination records).
• Guests are responsible for any damages to the room and its contents. The guest’s room will be inspected for such damages prior to check-out.
• Pets must be placed in a crate or pet carrier whenever the guest leaves the hotel premises.
• Pets over 80 pounds will not be accepted at the hotel.
• Guests must walk their pets in designated walk areas.
• Guests are responsible for picking up after their pets in and around the hotel at all times and must use the exterior trash receptacles for disposal.
• Noises/Disruptive Complaints — barking and other noise that is disruptive to other guests in the hotel is not acceptable. Upon receipt of two (2) noise or disruptive complaints, you may be asked to make alternate arrangements for your pet.
• Pets must be on a controllable leash at all times when outside the guestroom.